Privacy Policy

Our Policy Contains:

Our Privacy Policy

What we collect

What we do with the information we gather

Security

How we use cookies

Customer accounts

Links to external websites

Emails including abandoned cart, marketing and order and account emails

Visitor data

Data Protection

 

OUR PRIVACY POLICY:

This privacy policy sets out how Dorset Treasures Ltd uses and protects any information that you provide to us when you use this website. 

Dorset Treasures ltd is committed to ensuring that your privacy is fully protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Dorset Treasures Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9th October 2020. 

 

WHAT WE COLLECT:

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We may collect the following information:

• Your name       

• Contact information including email address and telephone number

• Demographic information including your address and postcode

• Demographic information including the address and postcode of the recipient (if provided)

• We use Stripe to process all debit and credit card payments. 

• Other information relevant to customer surveys and/or offers

• The website collects personal data to power our site analytics, including Information about your browser, network and device, your IP address, and websites you visited prior to coming to this website.

In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.

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WHAT WE DO WITH THE INFORMATION WE GATHER:

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We require this information to understand your needs and provide you with a better service, and for the following reasons:

• Internal record keeping

• To improve our products and services

• We may periodically send promotional emails about new products, special offers or any other information which we think you may be interested in. Before we send you any email, we need you to confirm your subscription. 

• We do not disclose your information to third parties for marketing purposes. In certain circumstances we may disclose or access your account if required to do so by law or by any Governmental body.

• We share information with wix, our website analytics provider, to learn about site traffic and activity.

SECURITY:

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We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to help safeguard and secure the information we collect both online and by email.

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HOW WE USE COOKIES:

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This website uses cookies and similar technologies, which are small text file, which asks permission to be placed on your computer’s hard drive and once you agree the file is added. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

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CUSTOMER ACCOUNTS:

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If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

• Billing and shipping address(es)

• Details about your orders (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Wix, our website hosting provider, so they can provide website services to us.

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LINKS TO EXTERNAL WEBSITES:

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Our website may contain links to other websites of interest. However, once you have accessed these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

We do not have any intention to transfer any of your information outside of the European Economic Area.

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EMAILS:

Abandoned cart emails

You will receive an automated email within 24 hours after you abandon your shopping cart, if all the following occur:

1. You enter your email address at checkout or are logged into your Customer Account.

2. You add a product which is in stock to your shopping cart.

3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with wix, our email marketing provider, so they can send these emails on our behalf.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You have created a Customer Account

• Your Customer Account password has been reset or updated

• You have made a purchase

• Your order has shipped

It is not possible to unsubscribe from these messages.

We share your contact information with wix, our website hosting provider, so they can send these emails to you on our behalf.

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VISITOR DATA:

For customers

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase (for example, your shirt size)

• Email address

• Name

• Phone number

As you go through checkout, this site may auto complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

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DATA PROTECTION:

 

The General Data Protection Regulation, or GDPR, is a European privacy law that went into effect May 25, 2018. The GDPR regulates how individuals and organizations may collect, use, and retain personal data, which affects wix who runs our website platform

What is considered personal data?

Under the GDPR, personal data is any information that can reasonably identify a specific living person, either alone or with other information. This broad definition includes traditional personal data—like dates of birth, names, physical addresses, email addresses—and location data, biometric data, financial information, and more.

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